Insurance claim litigation and arbitration in Luxembourg

Since 1995, the ACA (Luxembourg Insurance and Reinsurance Association) and the ULC (Luxembourg Union of Consumers) have offered a joint mediation service as an extrajudicial alternative for insurance disputes and to avoid, as far as possible, lengthy and costly procedures.


The mediator deals with requests for the extrajudicial settlement of insurance disputes between consumers (whether or not they are resident in Luxembourg) and life and non-life companies that are ACA members. The mediator's opinions, proposed solutions or amicable agreements are not binding on the parties concerned.


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