Insurance Talk – Demystifying insurance for genuine peace of mind

We sell peace of mind. So how do we make the journey clearer and less complex for customers ?”

In this episode, William Rose, Chief Risk Officer at Hiscox, looks back on more than 16 years in the sector, from underwriting in London and Manchester to steering Brexit work. He explains how the risk function connects governance, regulation, and day to day decisions to serve policyholders.
We discuss data and AI with a balanced view. Technology introduces new exposures, for example around fraud, yet it also becomes a real lever for efficiency and for making roles more rewarding by automating repetitive tasks. The end goal is simple: make a complex offer easier to understand, and deliver what insurance promises first and foremost, peace of mind.

Ces épisodes s’inscrivent dans une initiative de l’ACA visant à faire découvrir le secteur de l’assurance Non-Vie et de la Réassurance au Luxembourg.
Plongez dans un univers dynamique, diversifié et essentiel à la protection de notre société.

Retrouvez le dossier complet en cliquant ici