National campaign against online fraud

A collective commitment to protect citizens and businesses

A coordinated response to a digital threat

Online fraud is an ever-growing threat, targeting both individuals and organizations. Despite past awareness campaigns, many users remain vulnerable.

This campaign aims to:

• Raise awareness about the consequences of cyber fraud
• Promote the right reflexes when facing fraud attempts
• Guide victims to the appropriate contacts and tools
• Encourage shared responsibility in combating cybercrime

A central platform: www.cyberfraud.lu

To mark the launch, a new official website was unveiled:

This portal helps users to:

• Identify various types of fraud (phishing, scams, etc.)
• Find the right contacts in case of suspicious activity
• Access practical advice on how to stay protected
• Report fraudulent emails via SPAMBEE
• Contact the LuxTrust hotline (+352 49 10 10), available 24/7

The campaign in images: “Don’t Click, Check, Report!”

Video Spot “I Want to know more”:

Musique “Don’t click”

🎶 A catchy melody, everyday scenes, and a clear message “Don’t click, check, report!” turned into a memorable chorus to make the message stick.

A collective effort, driven by strong partnerships

The campaign was made possible through the active collaboration of 9 core institutions:

• Luxembourg House of Cybersecurity (LHC)
• Association des banques et banquiers Luxembourg (ABBL)
• Fondation ABBL
• LuxTrust
• Banque centrale du Luxembourg
• BEE SECURE
• Commission de surveillance du secteur financier (CSSF)
• MyConnectivity
• Ministère de l’Économie

With the support of 7 additional partners:

• Commissariat aux assurances (CAA)
• House of Entrepreneurship
• Association des compagnies d’assurances et de réassurances (ACA)
• FEDIL
• Finance & Technology Luxembourg
• ICT Luxembourg
• Police Lëtzebuerg

ACA’s support

ACA is proud to support this national initiative and to contribute to its promotion among its members and the public. As a committed player in the digital security of the financial sector, ACA actively relays campaign messages through its own communication channels.

Let’s fight online fraud together

« Faced with the steady rise in online fraud, it is essential that we all remain vigilant and well-informed. »
— Lex Delles, Minister of the Economy

This campaign is designed to last and evolve over time. It will be repeated annually and enhanced through the experience and input of all involved partners. By adopting the right reflexes and spreading the message, everyone can play an active role in fighting cyber fraud in Luxembourg.