IntroductionIn the Grand Duchy of Luxembourg, the distribution of insurance products is mainly carried out by insurance intermediaries, and more specifically by insurance agents. This system ensures that, even in a digitalised environment, clients can rely on professional and personalised advice on all matters relating to their insurance coverage.
The regulatory framework and the increasing complexity of the insurance sector require a high level of professionalism and constant vigilance with regard to the quality of the services provided by agents and the advice they offer to their clients. To ensure this, the legislator has introduced a state examination as a prerequisite for entering the profession of insurance agent, as well as regular training throughout the agent’s career.
Access to the profession of insurance agent is therefore limited to individuals who have demonstrated their qualifications by passing this state examination, organised by the Commissariat aux Assurances and conducted under the supervision of a jury of insurance experts.
ACA has sought to provide candidates for this examination with a manual that responds as closely as possible, and in a practical manner, to the training needs of the profession. This syllabus is the result of a collaborative effort by experts from insurance companies that are members of the ACA, designed to support candidates in preparing for the insurance agent examination. It is also intended for anyone interested in the rules governing insurance and its distribution.
This publication is recognised by the Commissariat aux Assurances as one of the reference materials that may be used in preparation for the insurance agent examination.
Syllabus contentThe subjects covered correspond to the themes listed in CAA Regulation 19/01, which must be mastered in order to sit the examination.
The syllabus is divided into three main sections, corresponding to the three modules of the examination:
Overview of the chapters
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FAQA syllabus is a document that outlines the content and objectives of a course or study programme. It is often regarded as a contract between the instructor and the students, defining the expectations and responsibilities of each party.
The syllabus is intended for all insurance agent candidates preparing for their examinations. It is also aimed at anyone interested in the rules governing the insurance sector and the distribution of insurance products.
This syllabus is the result of a collaborative effort by experts from insurance companies that are members of the ACA.
This publication is recognised by the Commissariat aux Assurances as one of the reference materials that may be used to prepare for the insurance agent examination.
Your application to sit the examination must be submitted by an authorised insurance company directly to the Commissariat aux Assurances.
The examination dates are defined by the Commissariat aux Assurances.
For information purposes, the examination dates published by the Commissariat aux Assurances for 2026 are as follows:
Examination for broker candidates / managers of insurance brokerage firms:
Examination for insurance agent / sub-broker candidates:
Admission to the examination is subject to the availability of places and the submission of a complete written registration application at least twenty-one calendar days before the above-mentioned dates.
For any questions, please contact the Commissariat aux Assurances directly or the insurance company on whose behalf an authorisation request is being submitted.
